TERMS AND CONDITIONS OF USE

(Last modified: [07/01/2026])

PLEASE READ THESE TERMS AND CONDITIONS OF USE ("TERMS AND CONDITIONS") CAREFULLY BEFORE ENTERING THE WEBSITE www.tellurerota.com ("The WEBSITE"). THESE TERMS AND CONDITIONS AND THE PRIVACY POLICY REFERRED TO HEREIN CONTAIN THE "AGREEMENT" BETWEEN YOU ("YOU", THE "USER" OR THE "REGISTERED USER") AND TELLURE RÔTA S.p.A. ("THE COMPANY" OR "TELLURE RÔTA"). BY ACCESSING OR USING THE WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ THE AGREEMENT, UNDERSTAND ITS CONTENTS AND AGREE TO BE BOUND BY ITS TERMS.

We recommend that you consult this Agreement each time you access the Website. TELLURE RÔTA reserves the right to amend the Agreement at any time. By browsing the Website, you acknowledge that you are bound by the most recent version of the Agreement in force at the time of access. If you do not agree with the terms of this Agreement, please do not use the Website.

  1. REGISTRATION AND PRIVACY

1.1 To create an account and use the Website, you must be at least 18 years of age. By using the Website, you enter into a binding contract with TELLURE RÔTA, represent that you have the capacity to read, understand and accept this Agreement, and acknowledge that you have read TELLURE RÔTA’s Privacy Policy [link: https://www.tellurerota.com/en/www/privacy--1 ].

1.2 To access certain services on the Website, the User may be required to register by creating a "MyTR" account. The creation of a MyTR account and the use of other features of the Website entail the processing of the User’s personal data. For a detailed description of how such data is collected and used, TELLURE RÔTA invites you to carefully read its Privacy Policy [link: https://www.tellurerota.com/en/www/privacy--1] and to indicate that you have read it in order to use the Website. TELLURE RÔTA may then collect, use and share your personal data in accordance with its Privacy Policy in order to ensure a better user experience.

1.3 After entering the data required in the registration form, the User will receive a verification e-mail and, by clicking on the link contained therein, will be able to complete the registration process and access the summary of his/her MyTR account (hereinafter, the “Registered User”).

1.4 The process of logging in to the Website is carried out online using a username and password chosen by the Registered User. The Registered User may change his/her password or create or request a new one in the event of loss, by following the procedures indicated in the login section of the Website.

1.5 Registered Users may request the deletion or deactivation of their MyTR account at any time, with the understanding that such a request will result in the inability to access the Website services reserved for registered users.  For the deletion or deactivation of your MyTR account, please refer to point 7 of the Privacy Policy [link: https://www.tellurerota.com/en/www/privacy--1].

 

  1. WEBSITE AVAILABILITY

2.1 The Company does not guarantee that the Website and its contents will always be available or free of any service disruptions. The Company may not be held liable for any Website malfunctions or delays, suspensions and/or interruptions in the provision of the Website’s services due to, but not limited to: congestion, delays and/or overloading of the systems or processors managing traffic; third-party tampering or unlawful intervention upon the services or equipment used by the Website, or upon the connection equipment available to the User; force majeure or unforeseeable events such as, but not limited to, fires, explosions, earthquakes, pandemics, volcanic eruptions, landslides, cyclones, storms, floods, hurricanes, avalanches, wars, popular uprisings, riots, strikes or any other exceptional and unforeseeable causes that may hinder the provision of the service. Under such exceptional circumstances, the Company shall make every effort to ensure that the aforementioned services are restored as soon as possible.

2.2 Notwithstanding the foregoing, the Company also reserves the right to modify, suspend or terminate access to the Website services, impose limitations on specific features and/or functions, or restrict access to all or part of the Website, without prior notice or liability, at any time and at its sole discretion. Access to the Website may be suspended or interrupted for maintenance purposes at the sole discretion of the Company, which shall endeavour to restore access to the services as quickly as possible in order to minimise inconvenience of any nature, without any liability on its part.

2.3 If the User encounters problems in using the services, he/she may contact the Company by e-mail: infoweb@tellurerota.com. While the Company shall endeavour to respond as quickly as possible, it cannot guarantee a response within a specific timeframe.

  1. ACCOUNT SECURITY AND REGISTERED USER WARRANTIES

3.1 The User is responsible for ensuring that all persons accessing the Website via their internet connection are aware of these Terms and Conditions and any other applicable terms, and that they comply with them.

3.2 The User warrants that the data provided during registration are accurate and true, and that the Registered User shall promptly notify the Company of any changes to the information provided during registration. The Registered User acknowledges that failure to provide accurate and up-to-date data may prevent password recovery or account deletion.

 

3.3 In order to ensure the security of the MyTR account, the Registered User undertakes:

  • to use the services offered on the Website in accordance with the applicable laws, in compliance with the Company’s rights, and in accordance with these Terms and Conditions and any technical instructions provided by the Company;
  • not to create more than one personal MyTR account or open a second account without the Company’s authorisation, even if the original account has been deactivated;
  • to ensure that the services are only used by persons authorised by him/her, assuming full responsibility in this regard;
  • to safeguard and utilise the access credentials assigned for the use of the Website with the utmost confidentiality and diligence, and to refrain from disclosing the usernames and/or passwords, either directly or indirectly, thereby preventing improper or unlawful use of such credentials, bearing full responsibility for their use and acknowledging that third-party knowledge of such credentials could allow for the improper use of the Registered User’s account, for which the Registered User remains fully responsible;
  • to promptly notify the Company of any unauthorised use of the username and/or password for accessing the Website and of any other improper or unlawful use of which he/she may become aware, including, but not limited to, theft, loss or misappropriation of credentials;
  • not to take any action that could compromise the security of the systems and/or equipment accessed through the Website;
  • not to use the MyTR account for profit or to obtain commercial advantages;
  • not to decrypt, disassemble, decompile, reverse engineer or otherwise attempt to extract secret and/or confidential codes, algorithms or ideas from any part of the Website, or modify, translate or create derivative works from any part thereof;
  • to ensure that his/her contact information is always accurate and up to date.

3.4 The User acknowledges and accepts that the Website may contain links to other websites or internet resources, and that such websites or resources may in turn contain links to the Website. Such websites and/or related products and services are not under the control of the Company, and the User acknowledges that the Company is not liable for the content, accuracy, functionality, suitability, legality or any other aspect of such websites or resources.

3.5 The inclusion of any link within the Website does not imply the existence of any association, profit-sharing relationship, collaboration or partnership with its operators, nor does it imply any form of recognition or approval by the Company.

  1. ACCOUNT SUSPENSION AND DELETION

4.1 Without prejudice to the right to seek compensation for damages, the Company may reject, block, suspend and/or delete the account of a Registered User at any time, at its sole discretion and with immediate effect, even without prior notice, for any reason whatsoever, including, but not limited to:

  • irregularities in the registration procedure, including following a report;
  • breach of any of the obligations set out in these Terms and Conditions;
  • improper or unauthorised use of the Website under these Terms and Conditions;
  • an order from a competent judicial or administrative authority.

4.2 Any failure or delay by the Company in exercising any right or remedy provided by these Terms and Conditions or by law shall not constitute a waiver of such right or remedy, nor shall it prevent or restrict the subsequent exercise of that or any other right or remedy. Similarly, the partial exercise of a right or remedy shall not preclude the further or different exercise of that or any other right or remedy.

  1. INTELLECTUAL PROPERTY RIGHTS

5.1 The Website and all its contents, including, but not limited to, product designs (including all related ancillary documentation) and brand, product and collection names, are protected by patents, copyright and/or trademarks or other applicable intellectual and industrial property laws. TELLURE RÔTA is the exclusive owner of all copyrights, trademarks, domain names, logos, trade dress, trade secrets, patents and all other intellectual and industrial property rights relating to TELLURE RÔTA. The User may not use TELLURE RÔTA’s intellectual property rights unless expressly authorised by the Company.

5.2 No part of the Website or its contents may be reproduced, stored in a retrieval system or transmitted, in any form or by any means — whether electronic, mechanical, photocopying, recording or otherwise — without the prior written permission of TELLURE RÔTA, except as expressly permitted under these Terms and Conditions.

5.3 Notwithstanding the foregoing, the Company grants the User a non-exclusive and non-transferable licence to reproduce and download the technical drawings of the products made available on the Website, solely for internal, non-commercial and functional use of the products themselves. The User is prohibited from redesigning such materials and/or disseminating them by any means whatsoever and/or exploiting or using them for commercial purposes. The User may not modify copies of the technical drawings in any way, nor use illustrations or graphic elements separately from their accompanying texts. The status of the Company (and any indicated authors) as the author of the content on the Website must always be acknowledged.

5.4 The User may not use any part of the Website content for commercial purposes without having first obtained an appropriate licence from the Company. If you print, copy or download any part of the Website in breach of these Terms and Conditions, your right to use the Website shall cease immediately and you must, at TELLURE RÔTA’s discretion, either return or destroy any copies of the materials made.

  1. EXCLUSION OF LIABILITY FOR VIRUSES

6.1 The Company does not guarantee that the Website is secure or free from bugs or viruses.

6.2 The User is responsible for configuring his or her own computer systems, programmes and platforms used to access the Website, and must independently ensure the use of appropriate anti-virus software.

6.3 The User must not misuse the Website by knowingly introducing viruses, Trojans, worms, logic bombs or other harmful or technologically dangerous material. The User must not attempt to gain unauthorised access to the Website, the server on which the Website is hosted or any other server, computer or database connected to the Website. The User must not attack the Website through denial-of-service (DoS) or distributed denial-of-service (DDoS) attacks. The Company will report any such breach to the competent authorities and will cooperate with them by providing the identity of the breaching User. In the event of such a breach, the User’s right to use the Website shall cease immediately.

  1. RULES ON WEBSITE LINKS

7.1 The User may not create links to this Website without the prior written consent of the Company. If such authorisation is granted, the User may not:

  • create a link in a manner that suggests any form of association, approval or sponsorship by the Company;
  • create a link to the Website on any website that is not owned by the User.

7.2 The Company reserves the right to revoke authorisation to create links at any time and without prior notice.

  1. EXCLUSION OF WARRANTIES

THE USER EXPRESSLY ACKNOWLEDGES AND ACCEPTS SOLE LIABILITY FOR HIS/HER ACCESS TO AND USE OF THE WEBSITE. THE WEBSITE IS PROVIDED “AS IS” AND “AS AVAILABLE”. TELLURE RÔTA MAKES NO REPRESENTATIONS OR WARRANTIES AND HEREBY EXPRESSLY DISCLAIMS ANY WARRANTY, WHETHER EXPRESS, IMPLIED OR STATUTORY, RELATING TO THE WEBSITE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT OF THIRD-PARTY RIGHTS, ABSENCE OF COMPUTER VIRUSES OR OTHER HARMFUL CODE, AND ANY WARRANTY ARISING FROM TRADE USAGE OR INDUSTRY PRACTICE. TELLURE RÔTA DOES NOT GUARANTEE THAT ANY MATERIAL, CONTENT, PRODUCT OR SERVICE DISPLAYED OR OFFERED THROUGH THE WEBSITE IS ACCURATE, COMPLETE, ADEQUATE, RELIABLE, UP-TO-DATE, OPERATIONAL, ERROR-FREE, SECURE OR COMPLIANT WITH THE USER’S EXPECTATIONS, NOR THAT THE WEBSITE WILL FUNCTION WITHOUT INTERRUPTIONS, DELAYS OR IMPERFECTIONS.

  1. LIMITATION OF LIABILITY

SUBJECT TO THE MANDATORY STATUTORY LIMITS AND NOTWITHSTANDING ANY OTHER PROVISION OF THIS AGREEMENT, TELLURE RÔTA (INCLUDING, WITHOUT LIMITATION, ITS PARTNERS, AFFILIATES, DIRECTORS, OFFICERS, AGENTS, SUBSIDIARIES, JOINT VENTURES, EMPLOYEES, COLLABORATORS, SUCCESSORS, ASSIGNEES AND THIRD-PARTY SERVICE PROVIDERS) SHALL NOT BE LIABLE TO THE USER (INCLUDING, WITHOUT LIMITATION, ITS PARTNERS, OFFICERS, EMPLOYEES, AGENTS, COLLABORATORS, SUCCESSORS, HEIRS OR ASSIGNEES) FOR ANY DIRECT AND/OR INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES OF ANY KIND, AND/OR FOR ANY LOSS WHATSOEVER, REGARDLESS OF THE FORM OF ACTION (CONTRACTUAL, EXTRA-CONTRACTUAL, WILFUL MISCONDUCT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE), INCLUDING BUT NOT LIMITED TO ERRORS OR OMISSIONS IN THE WEBSITE CONTENT OR ACTIONS OR OMISSIONS OF THE USER RELATED TO THE USE OF THE WEBSITE.  

  1. INDEMNITY

To the extent permitted by law, the User hereby agrees to indemnify, defend and hold harmless TELLURE RÔTA, including its partners, affiliates, directors, officers, agents, subsidiaries, joint ventures, employees, collaborators, successors, assignees and third-party service providers, from and against any and all claims, allegations, actions, damages, losses, costs, liabilities or expenses (including legal fees and defence costs) arising out of or relating to: (a) the User’s access to or use of the Website; (b) the User’s breach of this Agreement; (c) any untrue or misleading statement or conduct by the User. The User also undertakes to fully cooperate with TELLURE RÔTA in the defence or settlement of any such claim or dispute. TELLURE RÔTA shall provide the User with timely notice of any claim, action or legal proceedings brought against him/her.

  1. APPLICABLE LAW AND JURISDICTION

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Italy.

Any dispute arising in connection with the interpretation, application or performance of this Agreement shall fall under the exclusive jurisdiction of the Law Courts of Milan (Italy), without prejudice to any mandatory provisions of law to the contrary.

  1. AVAILABILITY AND TERMINATION OF SERVICES

The Website's availability may be interrupted, including for maintenance, repairs, or upgrades, or due to network or equipment failures. TELLURE RÔTA may discontinue some or all of its services at any time, and events beyond the control of TELLURE RÔTA may affect the availability of the services.

TELLURE RÔTA may modify, suspend or terminate access to or use of the Website at any time and for any reason, for example in the event of a breach of this Agreement or if the User causes damage, risk or potential legal exposure to TELLURE RÔTA, the users or third parties.

  1. GENERAL PROVISIONS

Amendments

TELLURE RÔTA may add to, delete or amend this Agreement or the Website at any time and at its sole discretion. Notice of modifications shall be provided by updating the “Last Modified” date at the top of this Agreement. Continued use of the Website following such changes constitutes acceptance of the updated Agreement. If the User does not agree, he/she must immediately cease using the Website. All changes shall take effect immediately.

Miscellaneous

This Agreement, including the Privacy Policy and any other legal notices published on the Website, constitutes the entire agreement between the User and TELLURE RÔTA. If any provision is held to be invalid or unenforceable, including but not limited to disclaimers of warranties and limitations of liability, it shall be replaced by a valid provision that most closely reflects the original intent, and the remaining provisions shall remain in full force and effect.

Any failure or delay by TELLURE RÔTA to exercise or enforce any right or provision under this Agreement shall not be deemed a waiver of such right or provision. Neither the conduct of the parties nor their customary business practices shall modify or waive any provision of this Agreement. TELLURE RÔTA may assign its rights and obligations under this Agreement to any party at any time and without prior notice to the User.

All rights and obligations of TELLURE RÔTA under this Agreement may be freely assigned by TELLURE RÔTA to any of its affiliates or in connection with a merger, acquisition, reorganisation or sale of assets, or by operation of law or otherwise, and TELLURE RÔTA may transfer your data and information to any of its affiliates, successor entities or new owners. The User may not transfer any of their rights or obligations under this Agreement to any third party without the prior written consent of TELLURE RÔTA.

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The User hereby declares that he/she has read, understood and expressly accepts the following clauses, pursuant to and for the purposes of Articles 1341 et seq. of the Italian Civil Code: Art. 2 (Website Availability); Art. 4 (Account suspension and deletion); Art. 6 (Exclusion of liability for viruses); Art. 8 (Exclusion of warranties); Art. 9 (Limitation of liability); Art. 11 (Applicable law and jurisdiction); Art. 12 (Availability and termination of services); Art. 13 (General Provisions – Amendments and Miscellaneous).